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| 10/10 Great personal attention from Embrace |
| Embrace quickly handled my claim. In addition, what really impressed me was the personal correspondence from them. I had some questions about filing my first claim, and they walked me right through it. The individual treatment was a really nice touch. I too had switched from VPI to Embrace, and am very glad I did. |
| Injury/Illness: gastritis/vomiting Breed: Lapland Spitz |
| Claim Amount: $100 - $500 Age of Pet: 1 - 8 |
| Sharee, 9/3/2010 |
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| 10/10 helpful and friendly!! |
| I recently had to ask several questions about our insurance benefits when our sweet Lola injured her leg. At first we thought she was going to need orthapedic surgery and we werent sure how to go about applying for the benefits and how to work with the vet on this. Embrace answered our questions quickly and very clearly but what impressed me the most was their kind and compassionate way they helped me. I had the very clear idea that they truly cared about Lola's injury and helping as best as they could to make sure she got the care she needed. I have seen several advertisements at pet stores and at vet offices for other insurances, but I have never even opened the brochures because Embrace has offered the best personal compassionate service. |
| Injury/Illness: orthopedic injury Breed: Basset Hound |
| Claim Amount: $100 - $500 Age of Pet: 1 - 8 |
| Brenda Appelgate, 9/2/2010 |
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| 9/10 Quick and Easy |
| This was our first claim. The form was easy to understand and the Vet's office was very helpful in providing all the necessary information. The process was quick and easy. |
| Injury/Illness: hit by car Breed: Mixed Breed dog |
| Claim Amount: $500 - $1000 Age of Pet: 1 - 8 |
| Jaclyn, 9/2/2010 |
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| 9/10 piece of mind |
| I use embrace because it gives me piece of mind when making sure my pets get the best possible health care. I don't have nearly as many financial concerns when it comes to veterinary services. I always get my money quickly and my benefits are always explained to me. I get the refund deposited into my account usually within a week of the claim! I shouldn't have to deny the best case senario for my pets due to my budget. |
| Injury/Illness: growth removal Breed: English Springer Spaniel |
| Claim Amount: $100 - $500 Age of Pet: 1 - 8 |
| Mandi, 9/1/2010 |
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| 10/10 Embrace is the best insurance! |
| This is the second time we have purchased Embrace insurance. Our first experience was with our 3 year old Newfoundland who ended up with lymphoma. Embrace paid every claim without question. They were kind when she eventually passed away and stopped billing us without questions. I wish MY health insurance had such a great track record!
I purchased the wellness program for 299 and they covered $400 worth of veterinary services. I got my puppy neutered and chipped and it was like I got a discount! |
| Injury/Illness: cancer neutering Breed: Newfoundland |
| Claim Amount: over $1000 Age of Pet: under a year |
| Aki, 9/1/2010 |
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| 1/10 Terrible claim service |
| I am very disappointed in their claim service. I submitted one 3 weeks ago and have yet to hear back. All of a sudden, they said they had processed it over a week ago though I had never received their email. Worse, it was processed incorrectly.
I would not recommend them based on terrible claim service. I'm looking at going with someone else at this point. |
| Injury/Illness: gastritis/vomiting Breed: Boston Terrier |
| Claim Amount: $100 - $500 Age of Pet: 1 - 8 |
| Chris Berkland, 9/1/2010 |
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| 10/10 easy and worth every penny |
| The paperwork and submission process are simple and the processing time is quite fast. The customer service is excellent. I received email updates throughout the process and my questions were answered promptly.
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| Injury/Illness: ruptured spline Breed: Labrador Mix |
| Claim Amount: over $1000 Age of Pet: 1 - 8 |
| Gloria Guevara, 9/1/2010 |
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| 9/10 They do what they say! (Rare now days!) |
| I was previously with VPI, and there is no comparison! Embrace process' quickly, and pays out much more. Plus, you can choose what you what, as far as coverage. I used to have to fight with VPI to get them to pay ANYTHING! I have referred two people already. (Total of 14 animals.) They have filed claims, and have been very happy as well. Now they are referring other people. I really appreciate the fact they do what they say!!!! Thank you Embrace! |
| Injury/Illness: not sure Breed: Domestic Shorthair |
| Claim Amount: $100 - $500 Age of Pet: 1 - 8 |
| Cujo, 8/31/2010 |
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