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Customer Reviews for ASPCA

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10/10   A great value
My dog Jackson had his ACC's replaced. Both dogs had a checkup and tests done at the vet. all clams were processed fast. When I contacted the ASPCA the staff were very knowable.
Injury/Illness: Leg injury   Breed: Mixed Breed
Claim Amount: over $1000   Age of Pet: 1 - 8
Robert Donahue, 6/6/2017
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10/10   So worth having!
Our Charlie was sick for 10 days or so, after he seemed to be on his way to recovery and over $650.00 (and we are retired on fixed income!)...I faxed my claim to ASPCA on a Monday, requested a direct deposit, and by Friday my claim had been resolved and money was in my account...UNBELIEVABLE..!
Injury/Illness: gastritis/vomiting   Breed: Flat-coated Retriever
Claim Amount: $100 - $500   Age of Pet: 1 - 8
Kathleen, 5/20/2017
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10/10   Outstanding program , peace of mind
Unbelievable service, it is such a relief know that in a time of need your pet is covered. At 14 months old who would ever think your puppy would have to have a mass removed. The staff was so helpful and really care about your pet, like they were their pet. I submitted my claim and with less than a week my claim was approved and credited my bank account. I would recommend to any pet owner this is a must have insurance. No matter how old your pet is. I purchased our insurance when we rescued are puppy and added are 7year old boxer. No matter how old your pet is they will provide coverage.
Injury/Illness: Mass on right knee   Breed: Mixed Breed
Claim Amount: $500 - $1000   Age of Pet: 1 - 8
John, 5/20/2017
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10/10   I do this because I love my kitties
We began purchasing ASPCA Pet Insurance because we love our kitties and want to provide the best life possible for them. Before we learned about ASPCA Pet Insurance, we had two elderly cats who both became ill at about the age of 12. One had diabetes, and the cost of his twice-daily insulin injections was expensive - about $200 a month for several months until he passed. His litter mate brother developed pancreatitis, and his hospital stays ran about $1500-$2000 each time he became ill. When these kitties passed, we purchased insurance immediately for the next three kitties. We now have an 8 year old and two 4 year olds. We have the wellness care coverage for each of them, and are very pleased with the coverage. Both of the babies were covered for their spay/neuter procedures. All three are covered for annual checkups, and for those occasional cuts and scrapes they receive in their daily lives. We couldn't be happier that to provide them the best care we can.
Injury/Illness: skin problem   Breed: Russian Blue
Claim Amount: $100 - $500   Age of Pet: over 8 years
Janice K, 5/19/2017
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10/10   Kind and Fast Claim service
My dog had both ACLs tear in a matter of months and the ASPCA processed the estimates quickly and paid quickly after the procedures. Very happy with the service and the representatives were kind and helpful.
Injury/Illness: ACL tears   Breed: Mixed Breed
Claim Amount: over $1000   Age of Pet: 1 - 8
Jamie Kendellen, 5/19/2017
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9/10   Our puppy is protected!
You cant anticipate all the things that might happen to your puppy in the first year. Ours needed emergency obstruction surgery after swallowing a large rock. It was heartbreaking as we thought we might lose her. A few months later they needed to go back in and perform a intestinal resection due to complications from the first surgery. Through it all, ASPCA was there as a reliable partner in our dog's recovery. Their process and dedication to excellence is unmatched. I would challenge you to find a better service provider for your loving pet.
Injury/Illness: obstruction   Breed: Hungarian Vizsla
Claim Amount: over $1000   Age of Pet: under a year
Gordon Zagar, 5/19/2017
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10/10   Peace of mind
Having insurance from ASPCA means I don't have to worry that I may not be able to give my dog Buster the medical help he needs. The claims I made were handled quickly and payment deposited in my bank account. The people I have spoken to on the phone were kind and helpful.
Injury/Illness: enteritis/diarrhea   Breed: Mixed Breed
Claim Amount: $500 - $1000   Age of Pet: over 8 years
Kathleen Kempel, 5/19/2017
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Review ASPCA review policy

Review Title (if you could say it in one sentence, what would you say?)
Your Review (tips)
DO tell us specifics about your pet's illness or injury
DO tell us whether you were happy with how your claim was handled

DON'T use profanity or personal insults
DON'T write in ALL CAPS
Overall Rating (1 - worst, 10 - best)    
Would you recommend this company to other pet owners?
Yes   No
Your Name
State/Province

Tell us about your pet
Type: Dog     Cat
Breed:  
Age (at the time of your claim):   Under a year   1 - 8   Over 8 years  
 
Tell us about your claim
Type of illness or accident:
not sure
ear problem eye problem skin problem
cancer gastritis/vomiting enteritis/diarrhea
bladder renal (kidney) thyroid
other:
Claim amount
Time taken to handle claim
 
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I certify that I am (or was) a customer of this pet insurance company and that I have not been offered a reward, financial or otherwise, by the insurer for writing this review.
 

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