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Making a Claim
If the unfortunate happens, you will need to make a claim on your policy.
Tips to help you through the process:
Don't panic.
Check your policy to see if the incident is covered. Some pet polices cover
accidents, but not illnesses. Some cover only certain illnesses.
Save any invoices from your veterinarian.
Contact your insurer as soon as possible. Usually you must make a claim within
a set time period.
Your insurer should provide you with a claim form. If not, ask them to please provide.
Follow the instructions on the claim form. Typically, your veterinarian can assist
you with this step.
If you need to send in vet invoices with the claim form, be sure to make copies
for your own records.
Important: The information above is non-specific to any particular
pet insurance policy and should be regarded as a basic overview of the type
of procedures involved upon making a claim. Always refer to your insurer for
specific, accurate information on the procedures and processes involved in making a claim.
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